Privacy Policy

1. Information We Collect

We may collect the following categories of personal information:

• Contact information: Name, email address, phone number, and business name submitted through our contact form, strategy call booking, or any opt-in form on our website.
• Business information: Company URL, industry/niche, approximate revenue, and service needs.
• Usage data: IP address, browser type, pages visited, referring URLs, and time spent on our website, collected via cookies and analytics tools.
• Communications: Records of emails, SMS messages, and calls between you and Sharp Leads.

2. How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and schedule discovery or strategy calls
• Deliver, manage, and improve the services outlined in your service agreement
• Send SMS and email communications you have expressly opted in to receive
• Send appointment reminders and follow-up communications related to scheduled calls
• Analyze website usage to improve our content and user experience
• Comply with legal obligations and enforce our Terms of Service

We do not use your information for automated decision-making that produces legal or similarly significant effects without human review.

3. SMS and Telephone Communications (TCPA)

By providing your phone number and submitting a form on this website, you expressly consent to receive SMS/text messages and telephone calls from Sharp Leads, including calls and messages made using an automated telephone dialing system or prerecorded voice, at the phone number you provided.

Message frequency: Varies based on your engagement and the services you are receiving. You may receive appointment reminders, follow-up messages, and service-related updates.

Message and data rates may apply.

To opt out of SMS: Reply STOP to any text message at any time. After opting out, you will receive one final confirmation message. To opt back in, reply START.

For help: Reply HELP to any text message or email us at hello@sharp-leads.com.

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to analyze website traffic and understand visitor behavior. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, some features of our website may not function properly without cookies.

5. Disclosure of Your Information

We do not sell, rent, or trade your personal information to third parties for their marketing purposes. We may share your information only in the following circumstances:

• Service providers: We use third-party platforms (such as CRM software, SMS platforms, email service providers, and scheduling tools) solely to operate and deliver our services. These providers are contractually prohibited from using your data for any other purpose.
• Legal compliance: We may disclose your information if required by law, court order, or government authority.
• Business transfer: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.

6. California Privacy Rights (CCPA)

If you are a California resident, you have the following rights under the California Consumer Privacy Act (CCPA):

• Right to Know: You may request information about the categories and specific pieces of personal data we have collected about you and how we use and disclose it.
• Right to Delete: You may request that we delete personal information we have collected from you, subject to certain exceptions.
• Right to Opt Out of Sale: We do not sell personal information. If this changes, we will update this policy and provide an opt-out mechanism.
• Right to Non-Discrimination: We will not discriminate against you for exercising your CCPA rights.

To submit a CCPA request, email us at hello@sharp-leads.com with the subject line "California Privacy Request." We will respond within 45 days.

7. Data Security

We implement industry-standard administrative, technical, and physical safeguards to protect your personal information from unauthorized access, disclosure, alteration, or destruction. Despite these measures, no internet transmission or electronic storage method is 100% secure, and we cannot guarantee absolute security.

8. Data Retention

We retain personal information for as long as necessary to fulfill the purposes described in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. When information is no longer needed, we delete or anonymize it.

9. Children's Privacy

Our website and services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from minors. If you believe we have inadvertently collected such information, contact us and we will delete it promptly.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will post the revised policy on this page with an updated effective date. We encourage you to review this policy periodically. Your continued use of our website after changes are posted constitutes your acceptance of the updated policy.

11. Contact Us

If you have questions, requests, or complaints regarding this Privacy Policy, contact us at: